Comentarios

8.1
Puntaje de comentarios

Desglose del puntaje

Limpieza
8.2
Confort
8.3
Ubicación
7.9
Instalaciones
8.2
Personal
8.3
Relación calidad-precio
7.9

Comentarios

    jacques
    de

    Puntaje de comentarios

    7.5
    24 de abril de 2018

    Kayaking to the beach

    No shops and few restaurants in the vicinity.
    1st rate breakfast. Romantic setting. Access to the beach ok.
    Edward
    gb

    Puntaje de comentarios

    8.3
    17 de abril de 2018

    Great Stay... Will be back

    The restaurant wasn't great food low quality borderline food poisoning
    Excellent hotel. Great rooms, big balconey, good massage and facilities. Great ambience!
    Rene van Bruggen
    th

    Puntaje de comentarios

    7.1
    15 de abril de 2018
    No hay comentarios disponibles.
    Natalie
    gb

    Puntaje de comentarios

    8.8
    14 de abril de 2018
    No hay comentarios disponibles.
    us

    Puntaje de comentarios

    6.7
    6 de abril de 2018

    It was a nice place to relax and the the grounds are really beautiful!

    The private beach is dirty and I ended up with about 30-40 sand fly bites. Was not warned that this could be an issue. Thusly, I ended up not sleeping a few nights due to the itching. However, the transportation to and from the beach to the hotel is very nice. Also, need to upgrade on some of the wood walking spaces. Many loose boards with nails poking up.
    I really liked the breakfast area by the river. Great selection of food and very leisure way to start the morning. The pools were nice, especially the one by the river as there is adequate seating and the pool is clean!
    th

    Puntaje de comentarios

    7.5
    2 de abril de 2018
    Staff is very nice.
    Maj
    se

    Puntaje de comentarios

    10
    31 de marzo de 2018
    No hay comentarios disponibles.
    Nannan
    cn

    Puntaje de comentarios

    7.5
    29 de marzo de 2018
    No hay comentarios disponibles.
    Jasmine
    lu

    Puntaje de comentarios

    9.2
    22 de marzo de 2018

    Paradise!

    The restaurant is not a hit. But there are other choices nearby
    Perfect mix of luxurious little bungalows in jungle like garden and amazing landscape. Extra plus for the soft beds and free kajak renting.
    Sascha
    de

    Puntaje de comentarios

    9.2
    13 de marzo de 2018

    Good hide-away spot

    - A little bit of mould under the sink. - Only a few sunbeds at the infinity pool (number of sunbeds at the other pool was good). - Beach is not directly connected to the resort, so you have to take the shuttle boat/kayak. - Check-in was (in our case) more complicated compared to other hotels. As we arrived the room was not ready yet (which is totally fine), but then the whole process of finally getting to the room seemed to take longer then necessary because of waiting another 15 min and then (again) waiting 5 min for staff to drive us 30m and show us quickly the room. Could be improved, e.g. offering a pair of towels right away to bridge the gap...
    As stated before the resort isn't brand new anymore, but in fact this doesn't matter at all. It perfectly fits into the nature, absolutely beautiful with little bungalow huts, bridges, boardwalks, small rivers. There are two pools on different levels, restaurant directly at the river. Beach with almost no people only a few minutes away by kayak. Spacious room with nice big balcony. Staff all in all friendly and helpful.
    Hsiangying Lee
    tw

    Puntaje de comentarios

    2.9
    12 de marzo de 2018

    Almost ruined our vacation

    Everything when we stayed in Koh Chang was wonderful except of some of the services provided by Anna Resort. The day we arrived Anna Resort, we asked them booked snorkeling tour for us. They said OK and took 1800 B from us. After dinner, we used our bathroom in Room 309. The shower water was hot n cold like Katy Perry's song with same name. Also, the water came out from shower head was small. We couldn't wash our head. We called front desk to send someone fix it. They said they would send an engineer to fix it. 10 mins later, a man showed up without any tool. (Not to mention a tool box) He straightened the pipe and turned on the tab a few times. Then he told us “OK”. We said thank you and let the man leave. But the man didn't fix it. The time I took shower, it's broken again. I thought maybe there were some problem about bathroom in Room 309. Since it was 2 o'clock. We decided to told front desk in the morning before we went to full day snorkeling tour. The tour would took enough time for them send someone fix the bathroom in day time. Next day morning, my friend told me there were odor of sweat from her bed sheet. We asked front desk to send someone fix the bathroom and change the bedsheets. They said OK. And when we talked about was the shuttle of snorkeling tour in the way or not, they asked me showed the ticket of snorkeling. While they didn't give me any ticket about snorkeling, I didn't have the ticket they asked. Their attitude became so mean. Keep asking me about tickets and impatiently emphasized that they only checked the shuttle if we had ticket. I was nervous because I don't want get into any trouble but they have already taken 1800 B from us! It is not a small number for us. Until the shuttle came to resort, they figured out they didn't give me tickets. They proudly said “you can go now”. Then said “you can go now” again in Mandarin as like I didn't speak English there before shuttle coming.
    Firefly tour
    au

    Puntaje de comentarios

    10
    3 de marzo de 2018

    Great place, great getaway!

    Nothing
    Everything was great!
    Madeleine Ganse
    se

    Puntaje de comentarios

    8.8
    27 de febrero de 2018

    Peacefull and very beutiful

    The breakfast buffé was not cold on ice not eventuellt han or butter not so comforting.
    It is veryfitpro beutiful buy The river but only a few hundrade meters from The sea. It is quite and peacefull and have shuttle boat to The beach only 2 min away. The only staff that wasabin not upp to standard was in The restaurant.
    Elise
    ee

    Puntaje de comentarios

    6.7
    22 de febrero de 2018

    It was ok

    Not at the beach, pools could be better. Too many ants in the room and bathroom. Bath is broken or something is wrong with it because every time when having shower, bathroom is floating. Toilet doesn't flush properly. Place could do with some renovation.
    Bed was very comfy but a bit too wide. Good breakfast, free kayak rent. Helpful personnel. A bit too expensive place comparing what you get for it.
    Luke
    gb

    Puntaje de comentarios

    10
    19 de febrero de 2018

    This place is amazing , everything was perfect . Would 100% recommend

    Mathieu
    be

    Puntaje de comentarios

    9.6
    8 de febrero de 2018
    The shower temperature wasn’t stable
    Hotel facilities with plenty of extra free services, staff very nice, wonderful property
    nicola
    gb

    Puntaje de comentarios

    9.2
    7 de febrero de 2018
    The top pool was a bit murky. I would have liked more restaurants and the beach to have been within walking distance. The boat to the beach stops at 6
    Location, comfortable room, good breakfast, boat trip to beach
    Brit
    au

    Puntaje de comentarios

    10
    7 de febrero de 2018
    No hay comentarios disponibles.
    Anne-Sofie
    dk

    Puntaje de comentarios

    8.3
    31 de enero de 2018
    The food was ok, but expensive compared to quality and other places in Koh Chang. It’s not possible to walk to other restaurants than the one in the resort, but taxies are super cheap.
    It was easy to get to the resort and to get to other places on the island with free shuttle bus to White sand Beach or cheap taxi anywhere. They’ve got free kayaks to use in the river next to the resort to get to the beach, it took approximately 5 minutes (there’s also a boat that can take you there). Rooms and facilities were really nice and clean. The staff were very nice and helpfull, with fine english skills which made the communication easy. Every night theres a free fireflie tour on the river, which was very cool. The beach is very beautiful with nice water, sand and sunsets.
    Morten
    dk

    Puntaje de comentarios

    8.8
    30 de enero de 2018

    Great Beach. Super view from the villas. Good restaurant.

    Great view from our villa. Perfect beach. Nice isolated resort. Good breakfast. Friendly staff.
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